Shipping policy

 

 Each of our pieces is handcrafted with love by artisans from across India. Our products are neither machine-made nor mass-produced; they are created using natural materials and traditional techniques. This means that every item is unique in its way.

 We are dedicated to delivering your order after they have been carefully finished, thoroughly quality-checked, and securely packaged for transport. We'll stay in touch with you throughout the process and address any challenges that come up. We have received your order confirmation, we will be dispatch within 48 hours.

 Most orders are delivered within 7-10 business days. Monday to Friday is considered as business days except for public holidays. In case the product is made to order, the timelines for getting the product ready are mentioned on the website

 You will receive a SMS and email with the tracking AWB number once your order is dispatched. Click on that to check your package’s current location.

 Our delivery partners will try thrice, then it'll come back to us and your order will stand cancelled, please ensure you provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order smoother.

While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.

 

 General Terms & Conditions

 

Orders once shipped, cannot be cancelled.

Prepaid order or orders can not be cancelled at any point of time.

Products purchased during sale period / discounts are not eligible for return or exchange.

Products purchased prior to sale cannot be exchanged during sale period.

Refund will be given after deducted reverse shipping fee if the customer has provided wrong or incomplete shipping address.

Refund will be given after deducted reverse shipping fee if there are 3 failed delivery attempts by our shipping agency and/or if the package is refused by the recipient.